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Returns & Exchanges
At ALT. Fragrances, we want you to find your perfect scent; if you are not completely satisfied with your purchase, we offer a 30-day return window for all full-sized bottles.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
2
Package Your Item
Securely place the fragrance in its original packaging to ensure it remains protected during transit.
3
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
4
Drop Off and Refund
Take your package to the nearest authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing